Dear Mr Fletcher,

I want to express our heartfelt thanks for the manner in which you and your so efficient team provided the marquee for our daughter's wedding reception. Not least, a special thanks for allowing the addition of windows on the Friday morning, as everyone agreed they 'made' the scene. There were so many comments made by people as to how lovely the marquee was, people whom I suspect had been imagining something like an army tent and who were astonished at how lovely a setting it provided on a stunningly beautiful day weatherwise. No top class hotel could have served us better.

Please extend my special thanks to your team leader, who was so helpful and thoughtful. His PR skills are first rate, over and above his ability to hold a team together! In fact they were all first rate.

Yours,
Elizabeth-Ann Shiell